持續改善III——頂級企業實戰秘笈

國學大師饒宗頤於2011年為《持續改善》一書題字，並叮囑作者必須持續出版高質量的書籍給讀者作為參考借鏡。有見及此，陳勤業於2017年和八位作者協商下達成一致意見：應該將饒公建議發揚光大；當年七月聯合將博士後論文分享，順祝饒公一百歳；於2021年持續和另外七位聯合將博士後論文分享。

論文集包括七篇蒙特利灣加州州立大學（CSUMB）博士後及其它研究成果：

1. Enhancement of Corporate Governance in Small to Medium Size Non-Governmental Organizations (NGO) in Hong Kong from the Board’s Perspective
2. 香港可持續發展水資源 Sustainable Development of Water Resources in Hong Kong Special Administrative Region, China
3. A Study on Innovation and e-Service Quality for Developing e-Retailing Mass Entrepreneurship
4. Unlocking the Benefits of Alternative Dispute Resolution in Enhancement of Change Management for Construction Projects in Hong Kong Special Administrative Region from the Project Manager’s Perspectivefrom the Project Manager’s Perspective
5. 精益六西格瑪實施流程及關鍵成功因素分析 “Continuous Improvement” towards world class Construction Industry secret
6. The Impact of Occupational Stress on Work Performance of Civil Engineering Project Managers
7. The Effectiveness of Health Literacy Oriented Programs on Physical Activity Behaviour in Middle-Aged and Older Adults with Type 2 Diabetes: A Systematic Review

另附十八個經驗分享，供讀者參考「邁向頂尖企業」的秘訣。

加拿大魁北克大學蒙特利爾分校那士榮教授、美國加州州立大學蒙特利灣分校創新及經濟發展學院院長陶翼青博士、香港教育局局長政治助理施俊輝先生、香港立法會議員暨經民聯主席盧偉國博士、香港立法會前任議員暨香港工程師學會前會長何鍾泰博士、中聯辦教育科技部前部長初志農教授、新華社亞太總分社原社長俱孟軍先生，一致誠意推薦！

本書特色

• 本書理論研究與實踐經驗相結合，七位博士後分享研究成果，以及十八位企業家分享成功經驗，是非常高質的頂級企業實戰秘笈。
• 無論你是企業管理者，還是工商管理相關專業的學生，本書都可以作為優質的參考書。

曾惠珍教授、博士後

獲得香港浸會大學（前香港浸會學院）秘書管理系文憑，以優異成績名列「校長榮譽」榜，之後又相繼取得英國Heriot-Watt大學工商管理碩士和法國SABI大學榮譽博士（企業管治）。博士後時期參與美國加州州立大學蒙特利灣分校，美國史丹福大學及美國加利福尼亞大學柏克萊分校合辦之高深研究項目。

現為TWC Management Limited 迪德施管理顧問有限公司創辦人及董事長。她同時任職上市公司獨立非執行董事超過廿年，及審核委員會主席超過十年。她擁有企業管理顧問工作經驗超過35年，並獲得多項學業及專業資格與學術成果，同時熱心義務參與教育及社區服務超過30年。

黃國強博士後

在香港理工大學高級文憑課程畢業後，投身屋宇設備工程行業。在持續進修的道路上，分別獲得：英國中央蘭開夏大學屋宇裝備工程學的（榮譽）學士、香港公開大學工程管理工程學碩士、法國北歐大學的法學博士及工程學榮譽博士，其後更成為：美國斯坦福、伯克萊加州、加州州立大學蒙特利灣分校的博士後及中國公共經濟研究會的經濟學博士後。

目前就職於香港某大型中央企業集團，專注於粵港澳大灣區的房地產行業，主要負責住宅和商業建築的屋宇裝備系統設計和施工計畫審查。近年熱心公益事業，積極參與志願服務，以支援不同地區的需要者。

廖寶城博士後、工程院士

美國史丹福／柏克萊／加州州立大學博士後、加拿大魁北克大學博士後（管理與科技）、中國國家行政學院經濟／管理與科技博士後、中國深圳巿質量協會專家、香港大舜基金智囊團成員、英國工程及科技學會香港分會電子及通訊主席（2010–2011；2011–2012）。

林煒彬教授、博士後

Honorary Doctorate in Law, MIPostDocA, Adjunct Professor of SABI University on ADR；Guest Professor of Peking University, Yuenpei Business School and Academy of Experts, B.A.(A.S.), B.Arch (Dist)；MSc. Const. & Econ., MBA (1st Class Hon), MSc Finance (1st Class Hon), MSc. Marketing (1st Class Hon), LLM (Arb. & DR).

Professor Dr. Lam Wai Pan, Wilson is a registered architect and authorized person in Hong Kong. He is a member of the Hong Kong Institute of Architects and corporate member of the Royal Institute of British Architects. He has more than 25 years of experience in architectural practice, building construction and project management. He is now working at the Architectural Services Department.

陳勤業博導、教授、工程院士

現任勤業集團主席，集團業務包括投資（前海新四板掛牌服務，廣西中馬工業園一帶一路項目等）、教育、工程測量、仲裁調解、專家證人、智庫、品質環保等，Singrights Law Firm首席顧問，投身工商業超過三十年。史丹福大學／伯克來加州大學／加州州立大學／加拿大魁北克大學「博士後」項目大中華總裁兼博士後導師。

曾任瑞典雄霸兒童安全製品有限公司總裁及首席執行官（全球最大兒童汽車安全座安全部件製造商），世界最大手機充電器公司（諾基亞Nokia Salcomp）全球品質及環保總經理，世界最大嬰兒車公司好孩子集團副總裁和世界三大電梯公司（包括中國迅達Schindler電梯有限公司——全球最大電扶梯製造商及通力KONE電梯有限公司——全球最大人行道製造商）總經理及總監等高級管理要職達二十多年。

羅秉強博士、訪問學者

分別取得蘭開夏大學消防工程榮譽學士、赫瑞瓦特大學屋宇裝備科學碩士、新特蘭大學電子及電機工程榮譽學士、阿茲特克大學土木工程管理哲學博士、美國加州州立大學联合斯坦福大學、伯克利加州大學三大名校联合網上訪問學者項目。

現為香港大舜基金智囊團成員、國際博士後協會會員、消防工程師學會會員、給排水及採暖特許工程師學會會員、營運工程師學會會員、廠房工程師學會會員。

林絢琛博士、教授、博導、院士

Prof. Michael Lam, with his PhD graduated in Li Ka Shing Faculty of Medicine, the University of Hong Kong, is a very experienced director, accreditor and quality controller of local and collaborative academic programmes and vocational related certificates, a healthcare researcher, a community public health practitioner with solid experience in investment and management of healthcare and education related corporate, including listed companies.

He has published more than 50 education related and health related quality papers in SCI and SSCI journals and attained several engineering patents. He has been appointed by Hong Kong Council for Accreditation of Academic and Vocational Qualifications and Universities to accredit and re-accredit the local and non-local academic programmes. He has been appointed by Universities and institutes in Hong Kong, United Kingdom and Asian countries as professor and advisory board member.

The articles will interest readers in many Western and Chinese universities, research centers, and business communities. I am sure that it will encounter a large popularity in these environments.

This is a remarkable set of research papers by a group of dedicated researchers. Their research projects have not only demonstrated their ingenuity and hard work, they provide clear evidence that through decades of connection between the East and the West, the innovation is taking roots in China. A Must Read! I’ll say. Well done! Drs. Philip Chan, Eddie Liu, Marianna Tsang and Keith Wong, Wilson Lam, Patrick Wong and Hely Law!

I would like to express my appreciation to the seven authors of this volume for their research effort and dedication to the process of continuous improvement in management. This study embodies collaboration between members of an organization to achieve enduring success, and represents an extension of the “Hong Kong Spirit” in the business setting. It is a wonderful experience reading this book, and I gladly recommend it to both business people and non-business people. You will find something in it for you.

Through action research eff orts with typical multinational companies in the emerging Chinese market, the authors explore the in-depth details of turning traditional companies into market-oriented and dynamic learning organizations. Readers should be inspired reading these nine postdoctoral papers. I gladly recommend this book to people in the academic fields and the business sectors.

This book has a good collection of postdoctoral and doctoral papers from top universities as well as research studies of the operation of global enterprises. The findings and comments from these works will equip the reader to appreciate the ever rapid-changing world business and economic scenes. I would be please to recommend this book to anyone whether he is in the business sector, or he simply wishes to extend his life-long learning interest.

中國的企業面臨著來自國內外的史無前例的困難和挑戰，在此之際，本書的出版是非常及時的。本書是在中國的土地上為了提高企業總生產力所做的深入細緻的實驗，其對科學管理的建議將幫助中國的經理們作出改變並獲得成功。我謹向各個領域的領導者推薦此書。

本書作者為幾位頂尖博士後，從事品質管理實戰的運用與研究十餘年。對品質管理理論及實踐經驗進行了詳細的總結和歸納，廣大品質管理工作者和愛好者可以將此書作為操作案頭手冊，亦可作為企業培訓教材，在工作中隨時可以從本書中找到對應的管理知識、工具、方法和案例解說，學以致用，以幫助企業提升全員的品質意識和管理技能從而提升產品品質增強企業的競爭力。此乃一本質量人的必讀書！